The Pulse today

Got a great candid of the team handing out cocoa at the Winter Drive — the light was perfect. Caption idea: 'Good neighbors show up, even at 19°F.'

A policyholder mailed us an actual handwritten thank-you card after her kitchen fire claim closed. It's on the break room fridge if anyone needs a lift today.

We closed out the quarter at 118% of goal. Every single desk contributed. Pizza Friday is officially non-negotiable.

Shoutout to Rosa for staying an extra hour to walk a first-time homeowner through her entire policy line by line. That's the standard.

Short clip idea: 60 seconds of 'three things people always get wrong about renters insurance.' I can film it at the front desk with the red wall behind me.